A LITTLE HELP
Let’s get you
making again.
Need help with the app?
Email [email protected]. Include your studio name and a short description of what happened. Please never send your password.
Have a course question?
Your studio’s community is a good place to start. The lesson Helper can also point you to a relevant video moment.
Want to teach on MakerSpark?
Tell us about your studio or write to [email protected].
Need to delete your account?
Request account deletion. Deleting your account removes your profile, progress, notes, community posts and photo critiques. Course access that a studio granted you ends with the account.
Common questions
Which languages does the app support?
English, Spanish, French, German and Portuguese for the app itself. Whether a lesson’s video is available in your language depends on the studio and the lesson.
Can I watch lessons offline?
Yes. Download a lesson in the app and it stays available without a connection.
Where do I buy a course?
On the studio’s own website. Each studio sets its own prices and terms. Your purchase unlocks the course in the MakerSpark app.
Who answers the Helper?
The Helper answers from the lesson you are in and links to the exact video moment. It can make mistakes, so check important details with your teacher or the community.
Postal address
arandoo, Inc.
211 Glenwood Street
Malden, MA 02148, United States